Writing
On the business of care.
Occasional essays on growth, governance, technology and leadership in homecare. Written for operators, by an operator.
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What a torn thumb and a wrecked ankle taught me about running a business
Take one piece out of a beautifully balanced life and you find out very quickly which other pieces were depending on it without you realising. A note on single points of failure — at work and at home.
Read · 9 min -
CQC isn't a compliance exercise. It's an evidence operation.
Most care providers approach CQC the way students approach a final exam — a flurry of activity before the inspection, then a long quiet. The good providers, the ones that consistently get Good and Outstanding ratings, don't work that way at all.
Read · 9 min
In draft
- Strategy · Coming soon
The private-pay shift: what local authority dependency really costs you
Local authority work feels like stability. On the balance sheet it often reads as fragility. A look at what dependency really costs — and how the mix changes the business.
- Growth · Coming soon
Why most homecare businesses stall at £1m — and what changes when they don't
The wall at £1m of turnover is rarely about demand. It is almost always about the operating model — and the founder still doing three jobs.